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Artificial Assistance for companies

Your next hireisn’t a hire.

We build Artificial Assistance: digital systems that take over an entire work process in your company. Set up in weeks. Cheaper than the working hours they give back to you.

Servers in the EU · Approval stays with youVelbert · North Rhine-WestphaliaNot artificial intelligence. Artificial assistance.
01The problem

In every business there is work nobody wants to do.

Enquiries that sit in the inbox. Quotes written in the evening because there was no time during the day. Invoices someone retypes by hand. Appointments moved three times because nobody calls back.

This work is not difficult. It is just never urgent enough – until an order is lost.

Hiring someone for it rarely pays off. Hiring nobody for it costs you more every year.

02

What an assistant takes over

A

Enquiries and quotes

It reads every incoming message, spots the genuine enquiries among newsletters and invoices, pulls the prices from your list and presents the finished quote for approval. It replies the same day – Saturdays included.

B

Incoming invoices

It accepts incoming invoices, checks them against order and delivery, files them in your system and prepares the booking. Whatever does not match lands on a pile instead of in the payment run.

C

Appointments and callbacks

It coordinates appointments, sends reminders, follows up and tells you who has not responded. Without anyone keeping a list.

These are examples, not products. We tailor the assistant to the process that eats most of your time.

03The guiding principle

Not artificial intelligence.Artificial assistance.

Intelligence is a promise. Assistance is a job description.

We do not sell you a model or a tool that someone has to operate. We build a system that takes over a task – following instructions, within limits you define, and with a person who approves for as long as you want.

04The three stages

You decide how much responsibility it gets.

Stage 1

Propose

The assistant recognises, sorts and prepares. Nothing leaves the building without your approval. This is how every project starts.

Stage 2

Handle

The assistant acts on its own within the limits you have drawn. You review spot checks instead of every case.

Stage 3

Own

The process runs from start to finish, connected to your systems. You only get the exceptions.

For most, the way from stage 1 to stage 3 takes a year. It does not have to – but it may.

05The founders

You talk to us. Not to a sales team.

Porträt Thore Hahnel

Thore Hahnel

Founder & Managing Director
Porträt Valentin Kulagin

Valentin Kulagin

Founder & Technical Lead

There are two of us. The one who makes you the offer is the one who later answers the phone – and the one who built your assistant sits next to him.

That limits how many projects we take on at once. It is the reason we turn some down.

06Reference · Construction

MelderExpertise on the building site

Asbestos training under TRGS 519, hazardous substance instruction, construction supervision. Enquiries came in by email, quotes were written in the evening.

We built the website first and placed an assistant on top of it that reviews incoming messages, recognises genuine enquiries and prepares the quote. Approval stays with a person.

Home page melder-bau-kompetenz.de
melder-bau-kompetenz.de · Website + assistant, stage 1Hamm · 2026Open website →
07

What it costs

We name the price in the call, because every process is cut differently. One promise we make beforehand:

An assistant costs you less than the working hours it gives back to you. If we cannot show you that on paper, it is not worth it.

This is how it is structured: a one-off set-up at a fixed price, then a monthly fee that covers operation, hosting and a fixed volume.

No licences per user, no billing by the hour, no surprise in month three.

08

Where your data lives

HostingServers in the EUOperated on our own servers or servers we rent in the EU. No detour via third countries.
TraceableEvery case has a logWhat the assistant has read, decided and sent is in the case log, line by line. You can always see why something happened.
TransparencyWhat is storedThe assistant reviews incoming messages to recognise enquiries. Only what is recognised as a case is stored. Everything else is not filed.
DeadlinesClear commitmentsWe report incidents within 48 hours, not once they have been sorted out. Deletion at the end of the contract, right of audit once a year.
09

What else we do

The foundation

An assistant can only take over what has been put in order first. Website, email, accounting, filing – we set up the digital basis and keep running it. For young companies this is the start, for established ones the catch-up.

The foundation
The Golden Gate Bridge, its pier standing in the fog above the water
A company from Velbert · Founded by Thore Hahnel and Valentin Kulagin
10Contact

Which process eats most of your time?

Tell us in two sentences what keeps piling up at your end. We get back to you within one working day and tell you in the first call whether an assistant pays off – even if the answer is no.

info@hk-ventures.dePhone · to follow · Mon–Fri

We process your details only to handle your enquiry. If no contract is concluded, we delete them after twelve months.